MINOR HOTELS ACADEMY

Dillip Rajakarier

CEO Minor Hotel Group

Caroline Stevens

Chief People Officer, MHG

William E. Heinecke

Founder & Chairman, Minor International

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Unit Head

Core Competencies for Unit Heads

Customer Service

Problem Solving & Decision Making
Quality Orientation

Teamwork

On-Demand (e-learning)

MH Virtual Campus

Skillsoft: First Aid: Basic

Skillsoft: Fire Safety and Prevention

Effective Rostering

Programs by the Property

365 Days of Service

Customer Service: Leap From Good to Great

Job Skills Coach Program

Language Training

MINOR Training Bytes

Managing My Performance

Property Orientation

Service by Anantara, by Avani

Service Netting & Recovery