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Percipio

How Smart Leaders Guide Their Teams to Exceptional Results

AudioBook

Skillosft

This audio edition gives leaders a way to get the best out of their teams by focusing their energy where it will make the biggest difference.

SH and Above

English

6 hr 7 min

Building & Leading Teams, Driving for Results, Driving Execution

Percipio

Make the SHIFT-The Proven Five-Step Plan to Success for Corporate Teams

AudioBook

Skillosft

This audio edition presents a proven, five-step method that takes businesses where they need to go in these uncertain economic times.

SH and Above

English

3 hr 47 min

Building & Leading Teams, Driving for Results, Driving Execution

Percipio

Becoming A Coaching Leader-The Proven Strategy for Building a Team of Champions

e-Book

Skillosft

Showing you how to move beyond the theoretical to the very practical "how to" of coaching, this valuable book equips you with the skills, disciplines, and knowledge to turn your paycheck-driven teams into vibrant and successful growth cultures.

SH and Above

English

3 hr 20 min

Building & Leading Teams, Driving for Results, Driving Execution

Percipio

Success with the Team You Have - Winners, Losers, Misfits and All

AudioBook

Skillosft

This audio edition shows managers how to push their teams to success, not by following fluffy leadership training but by using the skills that got them promoted in the first place.

SH and Above

English

5 hr 22 min

Building & Leading Teams, Driving for Results, Driving Execution

Percipio

Misplaced Talent-A Guide to Making Better People Decisions

e-Book

Skillosft

Deliberately challenging practitioners to do more, this insightful discussion takes a hard look at the cluttered field of Talent Management, and offers a clear guide to making better people decisions in any organization.

SH and Above

English

3 hr 36 min

Building & Leading Teams, Driving for Results, Driving Execution

365 Days Service

Emotionally Intelligent Service: How Well Do You Read People?

Online Course

Virtual Campus

Test and learn about your emotional intelligence and delivering emotionally intelligent service. Reading emotions on faces is not just a sign of your Emotional Intelligence ability but it also allows you to respond and connect with others better. This is important to delivering the not only the standards of the hotel but also ensuring that interactions are positive and memorable.

All Team Members

English

15 min

Driving Excellence, Emotional Intelligence

Percipio

Extreme Teams-Why Pixar, Netflix, Airbnb, and Other Cutting-Edge Companies Succeed Where Most Fail

e-Book

Skillosft

Times change, and so must teams. Designing and managing high-performance teams requires upgrading outdated beliefs and behaviors, and spurring a level of intensity and collaboration that lets them face down any challenge. This book will show you how.

SH and Above

English

4 hr 50 min

Building & Leading Teams, Driving for Results, Driving Execution

Percipio

Committed Teams-Three Steps to Inspiring Passion and Performance

e-Book

Skillosft

A practical book for building great teams, this concise guide identifies the common challenges that arise when people work together as a group and provides key guidance on breaking through the barriers to peak performance.

SH and Above

English

3 hr 37 min

Building & Leading Teams, Driving for Results, Driving Execution

365 Days Service

Remembering The Guests' Names

Online Course

Virtual Campus

Build your ability to remember guests' names.

All Team Members

English

15 min

Customer Focus

Percipio

Teaming-How Organizations Learn, Innovate and Compete in the Knowledge Economy

e-Book

Skillosft

Presenting a clear explanation of practical management concepts for increasing learning capability for business results, this book introduces a framework that shows how leaders can make organizational learning happen by building teams that learn.

SH and Above

English

4 hr 59 min

Building & Leading Teams, Driving for Results, Driving Execution

Percipio

Choosing to Change- An Alternative Understanding of Change Management

e-Book

Skillosft

Using narrative accounts of how people interact with change and how they respond to the challenges presented by it, this book tackles how our expectations of the future will determine the choices made and is a vital tool for managers, practitioners and advanced management students.

SH and Above

English

3 hr 4 min

Building & Leading Teams, Driving for Results, Driving Execution

365 Days Service

Great Guest Welcome

Online Course

Virtual Campus

Central to a great guest experience is a great guest arrival and welcome experience. Getting this right is a step in the right direction that sets the tone for the guest stay. This quick course provides you with an overview of how to make great guest welcomes real, an illustration of culture in practice, an activity to learn welcome phrases in languages of the guests, and an activity challenge to apply learning at your workplace.T

All Team Members

English

15 min

Customer Focus

 

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