

MINOR HOTELS ACADEMY

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Mandatory

365 Days Service
365 Days Of Service Program
Face2Face Support
Virtual Campus
This programme's objective is to instill exceptional service habit into all MINOR HOTELS team members and to help them deliver great service every day, 365 days a year. With resources available in MH Virtual Campus, all learning activities are designed to be implemented and delivered by the learning managers/ training department at each property.
All Team Members
English
N/A
Customer Centricity

Commercial Academy
Reservations Online Academy
Online Course
Virtual Campus
Development and Education Online Training for our Reservation & Front Office Team Members.These 8 modules will assist our Reservations and Front office teams development and growth in understanding the systems and way we work.
All Team Members
English
40 min
Driving Results, Revenue

Compliance
Test Course
Online Course
Skillsoft
This is the short description
SH & Above
English
60 min
Compliance, Hypercollaboration

Compliance-General
Avani Brand Induction - Facilitator'S Support
Face2Face Support
Virtual Campus
FACILITATOR'S SUPPORT:This contains the training resources for the AVANI Brand Training.
All Team Members
English
NA
Customer Focus, Onboarding

Commercial Academy
Writing An Individual Development Plan (IDP)
Online Course
Virtual Campus
Have you thought about how you can be more successful in your current role and get more support as you prepare for your next step? It
all starts with “Writing an Individual Development Plan (IDP)” -and this quick course will guide you on how to write it.
All Team Members
English
20 min
Coaching for Performance, People & Culture

Commercial Academy
MH-Discovery Loyalty Introduction Course
Online Course
Virtual Campus
Loyalty is built by everyone, but the success of our DISCOVERY Loyalty program it is made possible by you and your individual efforts.Join us in viewing the DISCOVERY Loyalty Introduction Course and then test your knowledge about our loyalty program to unlock great rewards for you and your guests. Loyalty is a cohesive force that forges individuals into a team, together we can achieve great things.
All Team Members
English
30 min
Hyper Collaboration, Loyalty

Talent Academy
Text Course 3
Online Course
Virtual Campus
This is the second description
DH & Above
Multi
30 min
Coaching

Commercial Academy
MH Coach | Interactive Online Learning
Online Course
Virtual Campus
MH Coach is a collection of Interactive Online Learning designed to enhance team member's business acumen and commercial knowledge on the areas of Revenue Management and e-Commerce. Courses are primarily designed for Revenue, Reservations, E-Commerce, and Sales teams but can be attended by any team member with no enrollment required.
All Team Members
English
2 hrs
Driving Results, Revenue

SDS
Test Course 2
Face2Face Support
Virtual Campus
This is the second description
All Team Members
English
4 hours
Driving Excellence
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