top of page


Core Competencies for Directors

Building Partnerships
Coaching & Developing Others
Building & Driving the Team
Aligning Strategies for Results
Customer Focus
Business Acumen
Driving for Results


High Performance

Conflict Resolution


Scheduled Release: 2016

Conflict situations are an important aspect of the workplace. A conflict is a situation when the interests, needs, goals or values of involved parties interfere with one another. A conflict is a common phenomenon in the workplace. Thus it is vital for leaders to understand the dynamics of conflict and how to intervene effectively to manage and resolve it.

This course will provide participants with insights on:

What is conflict and conflict management?

Why learn more about conflict and conflict management?

How do people respond to conflict?

What modes do people use to address conflict?

What factors can affect our conflict modes?

How one might select a conflict management style?

How can we apply conflict concepts to work conflict situations?



  <<  BACK  

Please reload


Inspiring Innovation


Scheduled Release: 2016

This program explores the value of innovation and the role of the leader in inspiring innovation within its team. It will look at the process of innovation and the techniques that can be used to generate creative and innovative ideas. Participants will learn to look at a problem using different thinking approaches to find innovative ideas and solutions through various techniques such as the SCAMPER model. 



  << BACK   

Please reload

bottom of page