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Section Head

Core Competencies for Section Heads

Building Working Relationships
Coaching
Customer Service
Problem Analysis and Decision Making
Quality Orientation

ON DEMAND E-LEARNING PROGRAMS

MHG Virtual Campus

SKILLS DEVELOPMENT

AVAILABLE

The MHG virtual campus is the learning management system for Minor Hotels. This online system provides on-demand courses that are developed by in house learning leaders. They are housed in one platform that team members can access anytime and anywhere. This enables learners to take responsibility for their learning on-line, 24/7. 

 

 

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CONNECT NEW MANAGER ORIENTATION

LEADERSHIP

Available

As part of Minor Hotel's Strong Start Onboarding program, new leaders complete the Connect New Manager Orientation sessions to welcome them into the company and provide them with some basic tools and resources to set them up for success in their first 90 days and connect them to each other and to Minor Hotel Group to start building engagement.

 

This is part of the Strong Start Induction Program 

Pre-boarding: 1 – 4 weeks before arrival
Arrival: First 1 - 30 days (Connect NMO Session 1 - 2)

Post Arrival: 30 - 90 days (Connect NMO Sessions 3 - 4)

 

 

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SKILLSOFT COURSES

LEADERSHIP

Available

This provides online learning solutions for each level of the organisation and answers the various competency expectations covering Interpersonal, Leadership, Business/management, and Personal attributes.  Our Skillsoft library provides a wide selection of leadership and management skills courses, which can be completed 24/7. 

 

 

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FUTURA

JOB SKILLS

AVAILABLE

Job skills are an essential prerequisite to provide high standards of service in all areas of operations. The online courses from FUTURA addresses these various job competencies. FUTURA offers housekeeping, food and beverage service, front office and culinary units. All units are mapped to the industry competencies developed through the Competency Framework. 

 

 

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